Privacy Policy
Vedic Hindu is a property of Vedic InfoTech and Media Private Limited ("Vedic Hindu", "we", "us", "our" or "Company").
This Privacy Policy explains how Vedic Hindu collects, uses, processes, stores, protects and shares information when you use the Vedic Hindu mobile application, website and related services (collectively, the "Platform").
By accessing or using Vedic Hindu, you acknowledge that you have read and understood this Privacy Policy.
1. About Vedic Hindu
Vedic Hindu is a spiritual, cultural, devotional and educational digital platform focused on Sanātana Dharma and Hindu traditions.
The Platform may provide services and content including:
- Stories and information about Hindu deities
- Stories and life journeys of Sants and Rishis
- Bhajans and devotional music
- Aartis, Stotras and other devotional content
- Podcasts and narrated audio
- Vedas, Upanishads, Puranas and Bhagavad Gita
- Sanātana Dharma topics
- Vedic wisdom
- Hindu rituals and traditions
- Festivals and sacred days
- Temple Trails
- Temple discovery and "Temple Near Me"
- Community-driven temple information
- User contributions
- Points, badges and leaderboards
- Rewards and merchandise
- Priest and puja-related services
- Temple-related services
- Pilgrimage and temple-tour services
- Devotional products and e-commerce
- Notifications and reminders
- Other services introduced from time to time
Certain services may be introduced in phases and may not be available in every location.
2. Information We Collect
We collect information that is necessary to provide, maintain, secure and improve our services.
The information we collect may depend on how you use Vedic Hindu.
2.1 Information You Provide
You may provide information such as:
- Name
- Mobile number
- Email address
- Password or authentication information
- Profile photograph, if you choose to upload one
- Preferred language
- City, state or country
- Date of birth or age, where required
- Account preferences
- Subscription information
- Customer-support communications
- Feedback and reviews
You are responsible for ensuring that information provided by you is accurate and up to date.
3. Subscription and Payment Information
If you purchase a subscription or other paid service, we may collect information relating to:
- Subscription plan
- Subscription status
- Trial status
- Purchase date
- Renewal date
- Transaction reference
- Payment status
- Purchase history
Payments may be processed through third-party payment providers, app stores or other authorised payment platforms.
Vedic Hindu does not ordinarily store complete debit-card, credit-card or banking credentials processed by such payment providers.
Payment providers may process your payment information according to their own privacy policies.
4. Location Information
Certain Vedic Hindu features may require access to your location.
For example, the "Temple Near Me" feature may use your location to identify temples and other relevant places near you.
Depending on the feature and device, we may collect:
- Precise location; or
- Approximate location.
Location permission may be requested through your device.
You may disable location access through your device settings. However, doing so may prevent certain location-based features from functioning correctly.
We will use location information only for legitimate purposes associated with the relevant Platform feature.
5. Temple and Community Contributions
Vedic Hindu may operate a community-driven temple information platform.
Users may voluntarily submit information such as:
- Temple name
- Temple address
- Temple location
- Temple photographs
- Temple timings
- Temple history
- Deity information
- Festivals
- Facilities
- Contact information
- Reviews
- Corrections
- Suggestions
- Other temple-related information
Some information submitted by users may be displayed publicly on the Platform.
Users should not submit another individual's personal information without appropriate permission or lawful basis.
Vedic Hindu may review, verify, edit, reject, restrict or remove community contributions.
6. Information We Collect Automatically
When you use Vedic Hindu, certain technical and usage information may be collected automatically.
This may include:
- IP address
- Device type
- Operating system
- App version
- Browser information
- Device identifiers
- Language settings
- Approximate location
- Login and session information
- Crash reports
- Performance information
- Content viewed or played
- Search activity
- Features used
- Interaction with notifications
- Subscription-related activity
- Diagnostic information
We use this information to operate, secure, analyse and improve the Platform.
7. How We Use Your Information
We may use information collected through Vedic Hindu for purposes including:
Providing services
- Creating and managing accounts
- Providing access to content
- Providing subscriptions
- Managing free trials
- Processing transactions
- Providing customer support
Personalisation
- Recommending relevant content
- Remembering preferences
- Improving your experience
- Providing relevant temple information
Temple services
- Providing Temple Near Me
- Displaying nearby temples
- Processing temple submissions
- Verifying temple information
- Improving temple listings
Community participation
- Recording contributions
- Awarding points
- Maintaining leaderboards
- Issuing badges
- Determining reward eligibility
Communication
We may send:
- Account notifications
- Subscription notifications
- Security alerts
- Service announcements
- Festival reminders
- Temple-related notifications
- Puja reminders
- Promotional communications, where permitted
You may be able to control certain promotional communications.
Security and fraud prevention
We may process information to:
- Detect suspicious activity
- Prevent fraud
- Protect accounts
- Prevent misuse
- Investigate security incidents
- Protect the Platform
Legal compliance
We may process information where reasonably necessary to:
- Comply with applicable laws;
- Respond to lawful requests;
- Protect our legal rights;
- Resolve disputes;
- Investigate unlawful activity; or
- Meet regulatory obligations.
8. Consent and Lawful Processing
Where required under applicable law, Vedic Hindu will obtain consent before processing personal data.
Consent may be collected through appropriate mechanisms such as:
- Registration;
- App permissions;
- Consent screens;
- Feature-specific permissions;
- Website forms;
- Subscription or service flows.
Where processing is based on consent, you may withdraw your consent, subject to applicable law and the consequences of withdrawal.
Withdrawal of consent does not affect the legality of processing conducted before withdrawal.
9. Cookies and Similar Technologies
Our website and certain Platform services may use:
- Cookies;
- Software development kits (SDKs);
- Pixels;
- Device identifiers; and
- Similar technologies.
These technologies may be used for:
- Authentication;
- Security;
- Preferences;
- Analytics;
- Performance monitoring;
- Understanding usage;
- Improving services; and
- Marketing where legally permitted.
You may be able to control cookies through your browser or device settings.
10. Analytics and Third-Party Technology
Vedic Hindu may use third-party technology providers to operate and improve the Platform.
These providers may support:
- Cloud hosting
- Analytics
- Crash reporting
- Authentication
- Push notifications
- Payment processing
- Subscription management
- Maps and location services
- Customer support
- Security
- Content delivery
- Marketing
The actual service providers used by Vedic Hindu may change as our technology infrastructure develops.
Third-party providers may process information on our behalf and will be required, where appropriate, to follow applicable contractual, security and legal requirements.
11. How We Share Information
Vedic Hindu does not sell your personal data as a standalone commercial product.
We may share information where reasonably necessary with:
Service providers
Technology and service providers supporting:
- Hosting
- Payments
- Analytics
- Security
- Communications
- Customer support
- Maps
- Infrastructure
Temples and priests
Where you specifically use a service requiring interaction with a temple, priest or service provider, we may share information reasonably necessary to provide that service.
Business partners
Where necessary to fulfil a service requested by you, information may be shared with relevant:
- Temple organisations
- Priests
- Tour operators
- Merchants
- Service providers
- Fulfilment partners
Legal authorities
We may disclose information when required or permitted by applicable law, court order, regulatory requirement or lawful governmental request.
Business transactions
If Vedic InfoTech and Media Private Limited undergoes a:
- Merger;
- Acquisition;
- Investment;
- Restructuring;
- Sale of assets; or
- Similar corporate transaction,
personal information may be transferred as part of that transaction, subject to applicable law.
12. Publicly Available Contributions
Certain information voluntarily submitted by users may become publicly visible.
This may include:
- Temple information
- Temple photographs
- Reviews
- Comments
- Community contributions
- Contributor name or username
- Badges
- Contribution achievements
- Leaderboard information
Please consider carefully whether you want information associated with you to be publicly displayed before submitting it.
13. Points, Badges and Rewards
Vedic Hindu may provide a contribution and loyalty programme.
We may process information relating to:
- Activities completed;
- Contributions;
- Points earned;
- Points redeemed;
- Badges;
- Leaderboard position;
- Reward eligibility;
- Reward fulfilment.
Points are promotional units and generally have no cash value.
They may not be sold, transferred or exchanged for cash unless expressly permitted by Vedic Hindu.
Vedic Hindu may modify the points and rewards programme in accordance with applicable terms.
14. Rewards and Merchandise
Eligible users may be able to redeem points for rewards, which may include:
- Vedic Hindu badges
- Caps
- T-shirts
- Flasks
- Travel bags
- Devotional merchandise
- Other rewards
To fulfil a physical reward, we may need information such as:
- Name;
- Delivery address;
- Contact number; and
- Delivery-related information.
This information may be shared with appropriate fulfilment and delivery providers where necessary.
15. Children's Privacy
Vedic Hindu is intended for general audiences.
We do not knowingly seek to collect personal data from children in circumstances where parental or guardian consent is legally required unless the applicable requirements have been satisfied.
Where required, we may introduce appropriate age-verification or parental-consent mechanisms.
If you believe that a child has provided personal information to us improperly, please contact us.
We may take appropriate steps to delete or restrict such information where required by applicable law.
16. Data Security
Vedic Hindu takes reasonable technical and organisational measures to protect personal data against:
- Unauthorised access;
- Loss;
- Misuse;
- Alteration;
- Unauthorised disclosure; and
- Destruction.
Security measures may include:
- Access controls;
- Authentication;
- Encryption where appropriate;
- Secure infrastructure;
- Monitoring;
- Backups;
- Security testing; and
- Vendor controls.
However, no digital service can guarantee absolute security.
17. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable law.
Retention may depend on:
- Type of information;
- Purpose of processing;
- Account status;
- Subscription history;
- Legal requirements;
- Fraud prevention;
- Dispute resolution; and
- Other legitimate business requirements.
When information is no longer required, we may delete, anonymise or securely dispose of it.
18. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal data, including the right to:
- Request access to personal information;
- Request correction of inaccurate information;
- Request deletion where legally applicable;
- Withdraw consent where processing is based on consent;
- Raise a privacy grievance;
- Request information regarding processing; and
- Exercise other rights available under applicable data-protection law.
We may require reasonable verification before processing certain requests.
19. Account Deletion
You may request deletion of your Vedic Hindu account.
After receiving and verifying a valid request, we may delete or anonymise applicable personal information, subject to information that we are legally required or otherwise permitted to retain.
Account deletion may result in loss of:
- Subscription access;
- Saved content;
- Points;
- Badges;
- Contribution history;
- Reward eligibility; and
- Other account-related benefits.
Certain publicly contributed information may remain available in anonymised or non-personally-identifiable form where appropriate.
20. International Data Processing
Some technology or service providers used by Vedic Hindu may process information outside India.
Where personal data is transferred or processed outside India, Vedic Hindu will take reasonable measures and comply with applicable legal requirements.
21. Third-Party Websites and Services
The Platform may contain links to third-party websites, applications or services.
Vedic Hindu is not responsible for the privacy practices of third parties.
Users should review the privacy policies of third-party services before providing personal information.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time because of:
- New features;
- Changes to our services;
- Changes in technology;
- Changes in applicable laws;
- Changes in regulatory requirements.
The updated version will be published on the Platform with a revised "Last Updated" date.
Where required by law, we may provide additional notice or obtain consent.
23. Grievance Redressal
If you have a concern regarding privacy or the processing of your personal data, you may contact us.
Vedic InfoTech and Media Private Limited
Brand: Vedic Hindu
Grievance Officer: [Name]
Email: [privacy@vedichindu.com]
Phone: [●]
Registered Office: [Full Address]
We will handle grievances in accordance with applicable law.
24. Data Protection Contact
Where applicable under law, Vedic InfoTech and Media Private Limited will designate an appropriate data-protection contact or Data Protection Officer.
Name: [●]
Designation: [●]
Email: [●]
Address: [●]
25. Governing Law
This Privacy Policy shall be governed by the laws of India.
Nothing in this Privacy Policy is intended to restrict any rights available to individuals under mandatory applicable law.
26. Contact Us
For privacy-related questions, requests or complaints, please contact:
Vedic InfoTech and Media Private Limited
Vedic Hindu
Privacy Email: [privacy@vedichindu.com]
Support Email: [support@vedichindu.com]
Website: [www.vedichindu.com]
Registered Office:
[Full Registered Office Address]
27. Acceptance
By accessing, registering for, subscribing to or using Vedic Hindu, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the Platform.
Vedic Hindu is a property of Vedic InfoTech and Media Private Limited.